Frequently Asked Questions
Everything you need to know about your Hotmilk Lingerie experience.
How do I determine my correct nursing bra size?
We recommend using our online size guide which includes a step-by-step measurement tutorial. Since your body changes during pregnancy and postpartum, we suggest measuring every 2-3 months for the most comfortable fit.
What is your return policy for intimate apparel?
For hygiene reasons, we accept returns on unworn items with all original tags and protective stickers attached within 30 days of purchase. Items that show signs of wear or washing cannot be refunded.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout if you need your essentials sooner.
Can I wear Hotmilk Lingerie during pregnancy and after birth?
Absolutely. Our designs feature multi-fit cups and extra hook-and-eye extensions to accommodate your changing shape throughout both your pregnancy journey and your breastfeeding stages.
How should I care for my lace and silk lingerie?
To maintain the elasticity and delicate fabrics, we recommend hand washing in cold water with a mild detergent. If using a machine, always use a wash bag on a delicate cycle and never tumble dry.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and interest-free installment plans via Afterpay.